Now that you know how to build your list, it’s time to talk about how to stay in touch with that list, i.e. how often to email them and what to say to them.
There are several theories on that, but you already know that one size never fits all when it comes down to online marketing in general and email marketing in particular.
In this post, you’ll find some options for you to look at as well as learn how I personally handle my opt-in email marketing list.
Let’s start by talking about the different ways you can stay in touch with your list.
Email Marketing Tip #1: HOW to Stay in Touch
There are four basic ways to do it.
1. Autoresponder only
There are plenty of list builders who rely exclusively on putting together a series of emails and sending them out to their list at designated intervals.
Some have a handful of messages to send out, others really get into it and come up with dozens upon dozens of emails that they spit out to their subscribers like a well-oiled machine.
But what happens when the pre-written messages run out?
My opinion of it:
Unsubscribe. That’s what I do with such lists.
I don’t need any more stale info in my inbox; I am interested in staying in touch with a person, not their autoresponder.
2. Sales-oriented autoresponder and live messages
These are the messages that do nothing but sell, sell, sell – done both through autoresponder and live when there is a new product launch – and there’s never a shortage of those.
My opinion of it:
The worst thing you can do to your list.
Money is NOT in the list. It’s in your RELATIONSHIP with your list.
Hard to build any kind of relationship through push and shove.
The only reason I stay on a couple of such lists is because I want to be aware of what’s going on in the product market, see if anything catches my eyes to test it and let you know what I think of it, like I did in these posts:
- Keep Your Money, Honey: Which Internet Marketing Products Are Not Worth Their Salt
- Best Internet Marketing Tools Best Marketers Use
3. Autoresponder and live messages
This model is great for beginner email list builders.
Why?
It gives you the security of autoresponder sequence in place, say once per week, so that you know that at least one email is taken care of on a weekly basis.
On the other hand, it gives you the freedom to practice actually interacting with your audience and writing live broadcast with more current information in focus.
My opinion of it:
Absolutely nothing wrong going that route, especially, as I already mentioned, for the beginners, but also for bloggers who have hard time being consistent with their email marketing.
4. Live broadcasts ONLY
This model is a tough one for most list builders, yet in my opinion, it happens to be the most effective one.
Why?
It encourages interaction.
Interaction = Responsive List = More Trust = More Potential Sales
I do understand it’s not for everyone, but I do encourage you to work towards it.
That’s the model I use exclusively on Traffic Generation Cafe.
Once you subscribe and get my free SEO report, you get two emails from me: the first one will tell you what to expect from being a part of my list and that this would be the only canned email you shall receive from me, and the second one will be a personal greeting from me.
Yes, you heard me right: I PERSONALLY welcome every single subscriber to my list.
Email Marketing Tip #2: How Often to Email
Boy, that’s where the opinions abound.
I’ve heard extremes like every day to once per month.
Problem: too many emails – overwhelmed subscribers and high unsubscribe rate; too few emails – they won’t know who you are and will mark your emails as spam.
Neither one of these options is what we aspire to achieve, needless to say.
For me, 2-3 times per week is a sweet spot.
However, as you learn from my only canned email you’ll ever get from me, it really depends on my mood, whether I have anything worthy to say, or even how busy I am with projects.
But you know what, my list is very forgiving and my open rates are about 40%, which is pretty good. I bet it has something to do with the kind of content I provide to my subscribers.
Speaking of which:
Email Marketing Tip #3: What to Write About
There are there main email marketing content models:
1. Send subscribers to your published blog posts
Many A-listers do that.
I don’t like it.
If your list wants to hear all about your new blog posts, they should subscribe to your RSS feed, which I highly recommend you do right now for Traffic Generation Cafe and don’t miss a piece of the actionable and practical advice I offer on this blog.
Plus, there’s a slight problem here if you publish a lot – too many emails per week or too many links to too many posts per email.
Either one doesn’t work for me.
2. Offer exclusive tips
That’s a great way to go.
I am sure you come across some great little gems as you read other blogs that make you say “what a great tip”. Well, don’t just think it; write it down and send it to your subscribers in your next live broadcast.
Your list wants to see value and exclusivity; otherwise, what’s the point of being on your list to begin with?
3. Hybrid between the two
That’s what I usually do.
Every once in a while I do want to make sure my email marketing list knows of a great post I recently published that I know would be of great help to them, but they might not necessarily see otherwise.
But for the most part, I focus on the great tips my head is usually full of from reading and studying my niche so much.
And here lies one of my not-so-secret secrets: more input produces more output – the more you read, the more knowledge you’ll have to tap into when writing your own blog posts and emails.
Email Marketing Tip #4: To Sell or Not To Sell
Unless you blog for charity, occasionally marketing your affiliate or your own products to your email list is a must-do – that’s the whole idea of having a list to begin with.
I won’t go into this too much, for you very well know that providing tons of value will compensate for occasional product offers and will bring in sales because:
Interaction = Responsive List = More Trust = More Potential Sales
Marketing Takeaway
There are many right ways to do email marketing.
As long as you stay away from the wrong ones and figure out which of the right ones would work for YOUR business in YOUR niche, you’ll have a list that wants to open and read your emails and click on those links.
Start Your Own Email Marketing List for Only $1.00
If you haven’t started building your list yet, let me tell you – you are missing out big time. My list is number one reason I make the money I make with this blog and have such a strong readership.
Aweber is the best email autoresponder I have even used. And I am not the only one. Many A-list bloggers I know also use it for their businesses. This segmentation feature is just one tiny example of what you can do to improve your email marketing with Aweber.
Aweber offers a $1 trial month for all new customers. You’ll have access to all features a paid account is entitled to: unlimited lists, email campaigns, automatic follow-ups, broadcasts, and many, many more. If after 30 days you don’t like them, just let them know and Aweber will give you your $1 back. Guaranteed.

Image credit: http://cheezburger.com/






{ 39 comments… read them below or add one }
You are sooo right: The money is not in the list, but in the Relationship. When I launched my first autoresponder campaign, I tried to sell in each and every one of my messages. The result: Most of my subscribers unsubscribed pretty quickly. Now, I’m sending out mostly tips and short lessons with a recommendation every now and then and this model works quite well with me.
Robert invites you to read: Auto Blog Samurai – Review & Bonuses for Auto Blog Samurai
True, Robert – email is still a great tool in the right hands.
Hi Ana!
Like your email marketing tip #3. By feeding your subscribers with the latest info about your services, about the company will greatly help in building a relationship with your subscribers. Plus the idea that you’re not only building a list but building a rapport between the company you are with and the subscribers.
Very true, Julie; I wouldn’t have it any other way.
Thanks so much again, Ana!
I’m just now taking up email marketing again after years in the field of online marketing. Its something I’ve struggled with over the years but I see its value so I’m determined to make a success out of it this “go around” … “List Building” was the first tab on your blog when I visited today that caught my attention since its something NEW I’m concentrating on. I’ve dabbled with it, and yes I’m a pro when it comes to many other areas of online marketing, PR & publicity (primarily branding), however email marketing has honestly been my “weak side” … I appreciate your tips. As a matter of fact, I may just email my small list right now in order to share your blog post
God bless,
Curt Bizelli
Curt Bizelli invites you to read: Great Tool for Musicians & Industry Executives: Music Business Calculator (Gig Profit/Loss)
Thank you, Curt – I am glad you found my list building info helpful. There’ll more posts on the topic coming out soon!
I’ve definitely had a phobia of sending out too many emails. This post has helped me figure out whats a normal amount to send and most importantly what to send. As always thanks for telling people to share exclusive tips and continue to provide real value to people to build a relationship and have they stay on the list.
Hello Ana, Thanks for the tips. “Interaction = Responsive List = More Trust = More Potential Sales” alone says everything about email marketing.
Thanks,
Thomas
That’s it in short, Thomas. LOL
Well, I don’t think there is a right answer to How often to email your list?
It all depends on various factors like your audience, the message that you are sending out to them, the offer you are making and so on. Personally, I get annoyed when I start to receive emails from the same subscription every day.
There is only one way to find out the right answer. Experiment with your list and see what happens.
Cristian invites you to read: Glorious Tip of the Week #2
Yes, it depends on what you are selling and how you are doing it. I believe that you should offer more value rather than sell to them.
I think it’s very important to reemphasize that bombarding your list with constant sales pitches will not win you business, it will lead to lost subscriptions. Just like your blog, your emails need to carry value. You can mix in a marketing message, but everything needs to carry either intellectual or social value over to your readers/clients.
Yuriy Zaremba invites you to read: Taking Your Website Mobile
I could not agree more, Yuriy. It is important to get that balance between value and marketing right.
Direct mail – affordable in bulk, especially effective if you buy a targeted list and know a good designer and ad mind who can help you with a concept.
That’s another option, but it is not online?
Hey Ana,
Killer tips as usual! There are so many opinions about how often to email your list. It’s all about trial and error until you find the frequency that’s most favourable.
Wow, that’s an impressive open rate, girl! I guess I have to weed out mine more
Thanks for sharing.
Mavis
Mavis Nong invites you to read: Guest Posting Success – What Does It Take to Get In Front of a New Audience?
You’re quite rignt, Mavis. You have to find your best formula. And thanks for stopping by.
Wow, killer information here, thanks for the efforts


I haven’t started a list yet, I’m currently working on getting more posts done and content written, but hey, I needed to know the formula, that
Interaction = Responsive List = More Trust = More Potential Sales
Cheers,
Harrison
Harrison Li invites you to read: Let’s Go Over My Old Blog BlogFromScratchcom
Glad you got the formula, Harrison. Thanks for stopping by!
Ana,
Email marketing is something I love and have now been doing for a fairly long time. I find I agree with most of what you say.
In your “how to stay in touch” section I think a lot depends upon the niche. In something like THIS niche I can see where over time you could quickly start getting info that is dated, and hence it would be bad.
But in some niches the reality is that there is not much change. In those niches you can carefully craft an auto-responder sequence designed to take someone from being a “newbie” to “expert”.
I agree that most of the content along the way should be solid actionable tips. But someone on the receiving end will often not know (unless the info is dated) whether the message was crafted 6 hours ago or 6 months ago.
This method ensures you get ALL the information out to people, educate them along an arch, and give a few pertinent product offers at the “right” time in their development.
Of course there is nothing wrong with doing broadcast messages too…when their is new info. And like I said for an niche that changes quickly, I can agree that broadcast would be the only way to go, but I think there are some strong positives for the “well-oiled machine” approach in a niche that is relatively static, with simply changing the emails and doing a “broadcast” if their is (on occasion) a paradigm shift of some sort.
Steve invites you to read: How a Single File Manages an Entire Internet Business
I agree with you – it does depend on the niche and your strategy seems spot on. Thanks for your explanation, I think my readers will benefit from your input.
Ana | Traffic Generation invites you to read: How to Use Google Search Query Terms to Learn More About Any Site
Hi Ana,
I have been struggling with this for a long time. It seems that I never find the “perfect system” when it comes to email marketing.
Right now, I have an autoresponder series, and I am using broadcasts as well. The broadcast will only be sent to people who are finished with the autoresponder series. I send a “live email” once a week. That’s because I don’t have that much to write about really (and I only want to send quality content to my subscribers).
I don’t make much money from my subscribers, and that’s probably because I hardly sell anything. I just think about keeping them on my list and sending them quality content… I’m way too busy not making money
Thanks a lot for the help, and I’m definitively going to start doing some changes to how I write and send the emails to my list.
Hi Jens
It certainly takes trial and error to find the perfect system that works for your niche. I hope my post gave you a few pointers on how you can improve on your list so that you can start making money
Hey Ana,
I have had my RSS feed connected to my autoresponder for a few weeks now and I think you are right, it is just to many emails, because I try to write 3 posts a week and I don’t want my list to get worn out from too many emails.
I think the better thing to do is write a short description of any post you think would be helpful to them and put a link back to your post in the email. Then send it out as a newsletter, maybe once a week. I think that will be my new strategy.
Thanks for sharing Ana and have a great day!
Ian Belanger invites you to read: Googles Keyword Tools How To Use Them For Free Keyword Research
I do prefer the latter, Ian.
I know it’s much easier to just set it and let it go, but poor subscribers! No one wants to get too much email, especially if they are already reading your blog.
Very true Ana, because most of my subscribers come from the opt-in boxes on my blog.
Ian Belanger invites you to read: Overcoming Procrastination With A March Madness Bracket And Newton’s Law Of Motion Really
Hi Ana,
I had my rss feed connected to my e-mail list but removed it after a couple of weeks. If you only post once a week that is alright but anymore might feel like I am spamming them.
Justin | Mazzastick invites you to read: How To Transform Yourself
I am with you, Justin. Sounds like a good idea, but when you think about it, it’s only good for us, the marketers, because it’s so hands-free.
Wow Ana. 40% open rate? Isn’t that spectacular? I heard some Marketing Guru say that he considers anything 10% good. But then, I suppose he was buying lists… Personally, I announce every blog post to my list, plus a little extra value. And I respond to every mail I get, except the haters. They can’t really hear me anyway, and there’s no need to pour gasoline on the fire.
I read the older post you linked to and love the idea of greeting every new subscriber with a personal mail. I’m going to start doing that.
Love your blog. Thank you for everything you do. I’ve only been coming here or a few weeks, but have already learned so much. You can never hear “thank you” enough, so THANK YOU.
Hugs,
Melody
Melody | DeliberateReceiving invites you to read: Helping Those Who Don’t Want To Be Helped
I appreciate the thank you and the hugs, Melody.
Good point about haters. Used to bother me, but now I grew thick enough skin that I just delete them.
I didn’t realize 40% was good; I heard some ridiculous rates like 80% before. I guess we all have some room for improvement…
I like to stick to about one email every other week. I already get plenty of emails at it is; and don’t like lists that send me messages much more than that.
Christian Hollingsworth invites you to read: “Mom- stop teaching me about blogging!”
So, let me ask you a question I asked the previous commentator, Christian:
So do you provide value in those emails or sell? Because it doesn’t seem like there’s room for both.
And if you don’t sell, then what’s the point of having a list?
Would love to know your thoughts.
Ana
I provide value and sell. One of my email newsletters was more like a few “blog posts.” It contained a few articles as well as sponsored product reviews. This was for a very specific niche community – so they enjoyed the very long, monthly newsletter email reports. It worked well and sales were high.
2 to 3 times a month is my max because people get lots of email so don’t bother people when you don’t have to..they will stay longer.
“Black Seo Guy “Signing Off”
TrafficColeman invites you to read: Google Did My Company a Favor
So do you provide value in those emails or sell? Because it doesn’t seem like there’s room for both.
And if you don’t sell, then what’s the point of having a list?
Hi Ana,
I am proud to say that I do a combination of both announcing outstanding blog posts and releasing tips. It works great. However, whenever I direct my list to a recommendation I find a few sales and 1-2 unsubscribes. So far I am fine.
Gotta work on increasing open rates though!
Cheers,
Jane.
Jane invites you to read: 301 Redirect for passing Page Rank How about URL shorteners
I’ve got the same experience with unsubscribes, which is OK – we want our list to be a list of buyers after all. Those who won’t buy, don’t need to stay, although I know it always hurts to get those notifications.
Did you see this post I wrote? http://www.trafficgenerationcafe.com/optin-email-marketing-list-tips/
My open rates double since I followed those steps, and my wallet is happy with me as well.
Ana
Thanks Ana for pointing me to that link. I did a quick clean up after reading that post of your. Still gotta weed out
Cheers,
Jane.
Jane invites you to read: Why should you install Commentluv on your blog
It’s only a pleasure, Jane.